Legal Commercial Disclosure (SCTA)
Disclosures under Japan's Act on Specified Commercial Transactions (特定商取引法に基づく表記)
Pursuant to the Act on Specified Commercial Transactions of Japan, we provide the following legal commercial disclosures regarding our services and transactions:
- Distributor / Seller
- 侯菲菲 (Feifei Hou)
- Operations Manager
- 侯菲菲 (Feifei Hou)
- Business Address
- 2-34-3-405 Denenchofu, Ota-ku, Tokyo 145-0071, Japan (東京都大田区田園調布２−３４−３−４０５)
- Phone Number
- 080-9662-7973
- Email Address
- support@mystorybookai.com
- Sales Pricing
- Prices as indicated on the purchase and checkout pages for each credit package (consumption tax included).
- Additional Fees
- Internet access and data communication charges (incurred and borne by the customer).
- Payment Methods
- Credit Cards (processed securely via Stripe), PayPay, and other supported payment methods shown at checkout.
- Payment Timing
- Billed immediately upon purchase confirmation.
- Service Provision
- Applied immediately to your user account upon successful payment completion.
- Returns & Cancellations
- Due to the digital and generative AI nature of the services, purchases are non-refundable and cannot be returned or cancelled once confirmed. In the event of system errors or unfulfilled deliveries, please contact support.
- Recommended Environment
- Latest versions of modern web browsers (Google Chrome, Apple Safari, Microsoft Edge, Mozilla Firefox).
Customer Support & Inquiries
For inquiries regarding transactions, receipts, or technical assistance, please reach out to:
My Storybook Support
Email: support@mystorybookai.com